Vistelar is a licensing, training, and consulting institute focused on helping organizations build safe and respectful workplaces by providing verbal and physical conflict management solutions.

Our Unified Conflict Management System™ uses easy-to-learn and trauma-responsive tactics — based on over four decades of real-world experience and frequent enhancements — to empower teams to identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.

We train to bring every situation to its best possible outcome, thus

* enhancing customer satisfaction and outcomes

* decreasing injuries and worker compensation claims

* improving emotional, physical, and organizational safety

* minimizing liability and reputational risks

* reducing absenteeism, poor morale, and turnover

* lessoning lateral violence (workplace bullying)

We address the entire spectrum of human conflict, from non-escalation (preventing conflict) to stopping a threat. Our Unified Conflict Management System uses consistent principles and terminology across all training programs and a systemized structure of tactics that are simple and universal in their application.

Our conflict management solutions are delivered via both a unique content license program and traditional training services. Our training is delivered using online, virtual, and onsite methods of instruction

We work with such disciplines as healthcare, behavioral health, education, security, social services, home visitation, hospitality, customer service, transit, and law enforcement. We train contact professionals — individuals who spend the vast majority of their time directly interacting with the general public or their organization’s clients — and organizational teams impacted by workplace and/or lateral violence.

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