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This interactive class includes an overview of lateral violence in the workplace, focusing on the recognition of the problem, core costs, and options for intervention. Attendees will leave with an improved understanding of how to prevent and manage lateral violence in the workplace, while also building confidence in how to create an environment that is incompatible with violence.
This interactive class includes an overview of lateral violence in the workplace, focusing on the recognition of the problem, core costs, and options for intervention. Attendees will leave with an improved understanding of how to prevent and manage lateral violence in the workplace, while also building confidence in how to create an environment that is incompatible with violence.
Expanding our understanding of violence to include lateral violence
Establishing a Caring Watch
Professional Intervention
Ethical Intervention (Pre-incident, Direct Contact, Delayed Post-Incident Remedies)
How to Fix the Script
Recognizing baseline behaviors and intervention points
Understanding risk and threat assessment
Changing the trajectory and staying left of bang
Evaluating workplace policies and avenues of reporting
Policy considerations and ongoing support
Bystander Mobilization Skills
Understanding why people do and don’t intervene
Perspective Taking and the Empathy Triad
Communication Alignment: the foundational elements of delivery
The Language of Engagement
Fix the Script: Scenario Cards
Value-Based Decisions
The Precision of Word Choice
Proxemic Management
The Intervention Strategies (Emergency vs. Non-emergency) (Direct vs. Indirect)