Applied Crisis Management

Learn how to recognize, prevent, regulate, and reduce communication challenges and crisis situations

Type:                     Practitioner

Format:                  Virtual Instructor-Led

Length:                  Four 90-Minute Sessions

Price:                     $197 Per Person

Audience:               Caregivers of neurodiverse individuals 

This training program focuses on addressing how to recognize, prevent, regulate, and reduce the communication and  comprehension barriers, self-stimulating behavior (stimming), and atypical Conflict Triggers that can generate emotional  distress and crisis in people with brain-based and functional cognitive challenges. This program is a supplement to the Non-Escalation, De-Escalation, and Crisis Management training program.

Interacting with people with mental health disorders, who are struggling to cope due to acute stress, or who are under the influence of drugs or alcohol and displaying any of these attributes:

• Unresponsive or nonverbal
• Having difficulty understanding their surroundings or situation
• Struggling with memory
• Behaving in an unusual or age-inappropriate manner
• Not making eye-contact or using other unusual body language
• Easily agitated or become fearful when approached
• Experiencing emotional distress or crisis

• Understand people with expressive communication deficits 

• Communicate effectively with people who have receptive communication challenges  

• Perform risk and threat assessment that includes the recognition of conditions and behaviors that may cause  emotional distress, crisis, or at-risk behaviors 

• Prepare conditions, and adapt and align all communication elements to prevent conflict, crisis, and combative  behaviors (non-escalation) 

• Repair conditions, and adapt and align all communication elements to reduce conflict, crisis, and combative behaviors (de-escalation) 

• Classify the crisis states of behavior as baseline, stressed, acute, or recovery 

• Stay safe and promote recovery in crisis situations 

• Recognize when verbal methods have failed and it is necessary to take further action 

• End interactions better than they started and with a positive foundation for future contact 

• Articulate the justification and necessity for taking appropriate action